Q1:Where is our factory located?
A:We have two factories.One is located in Building 2A CIMC, No.15 Shunye West Road, Xingtan Town, Shunde District, Foshan City,Guangdong Province(Guangdong Longbang Intelligent Equipment Industry Co., Ltd) and the other one is located in No. 6 Private Industrial Village, Tanzhou North District, Dagang Town, Nansha District, Guangzhou City, Guangdong Province (Guangzhou Longbang Automation Control Equipment Co., Ltd)
Q2:Can we visit your factory before order?
A:Sure.All new and old friends are welcomed to visit us at our factory. Besides, we can pick you up at the station or airport if needed.
Q3:What's your main products of your company?
A:We specialized in all kinds of machine tools,such as CNC Lathe Machine , Turning and Milling Compound Lathe Machine,Double Spindle CNC Lathe Machine,Lathe Feeder Machine and so on.
Q4:Can you provide customized machines?
A:Yes, we can design and manufacture according to your specific requirements.
Q5:Do you have professional engineers?
A:Yes, we have professional engineers and designers.
Q6:Does your company provide professional training?
A:Yes, we provide training and teaching or use video teaching.
Q7:How can I choose the most suitable machines?
A:You can contact our customer service, and please provide your product details and requirements, then we will help you choose the most suitable machine based on your information.
Q8:What is your terms of delivery?
A:FOB
Q9:What is your terms of payment.
A:TIT 30% as deposit, and 70% before delivery.We'll show you the photos of the products and packages before you pay the balance.
Q10:How about your delivery time?
A:Generally, it will take 30 to 60 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q11:Do you test all your goods before delivery?
A:Yes, we have 100% test before delivery.
Q12:Can you provide product samples?
A:Yes, we can provide samples according to the drawings, but the customer needs to pay for the cost of the samples.
Q13:What industry are your machines used in?
A:Automobile parts industry, Electronic Equipment Industry, Home appliance industry, and so on.
Q14:Do you have a stock?
A:Yes, we have a small amount of inventory, but we can also produce according to customer requirements.
